FAQs
Find answers to common questions about shipping, returns, payment methods, and product quality at EverActive Gear.
We offer a 30-day return policy on all unused items in their original packaging. Please contact us at everactivegear@mail.com or review our Refund policy to initiate a return.
The shipping costs vary depending on the product. Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. International shipping times and costs vary by destination. Review our Shipping policy for more information.
Yes! We offer free shipping on all orders over $60 CAD.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
We accept all major debit & credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
Yes, we use industry-standard SSL encryption and never store your full card details.
High-quality active lifestyle and outdoor gear designed for performance and durability.
Contact us within 30 days at everactivegear@mail.com with photos, and we'll make it right.
Contact us as soon as possible at everactivegear@mail.com — we'll do our best before it ships.
Check your spam folder first, then email us at everactivegear@mail.com and we'll resend it.